Reference

How mustang slot Protects Your Information

When you open an account with us, your personal details — name, payment method, deposit history — stay encrypted and on secure servers.

Encrypted account accessVerified DANA, OVO, GoPay, QRIS paymentsNo third-party data sharing
mustang slot How mustang slot Protects Your Information
REACH US

Get Help With Your Privacy Questions

Team online

Live Chat Support

Open the chat widget in your account lobby. Our team responds during business hours, 09:00 to 23:00 Indonesia time, seven days a week. We handle data access requests and account corrections there.

Email Your Request

Send privacy inquiries to [email protected]. Include your account username and the specific information you need. We aim to reply within two business days.

Account Settings

You can update your email, phone, and address directly in Settings > Profile once logged in. Changes take effect immediately and reflect across all future transactions.

HOW WE OPERATE

Security, Cookies, and Data Control

Account Security

Your password is hashed and never stored in plain text. We encrypt all data in transit using TLS 1.2 and isolate account wallets so no other player can access your funds or history.

Cookies and Tracking

We use cookies to keep you logged in and to count your gameplay sessions. Cookies help us detect unusual login patterns — if someone tries to access your account from Surabaya after you last played in Bandung, we flag it.

Data Retention

Account data stays live for five years after your last login. After that, we move it to archive storage for legal compliance, then delete it after seven years total.

Your Rights

You can request a copy of your data, correct errors in your profile, or ask us to delete your account. Where local law permits, we honour these requests within 30 days of receipt.

Payment Privacy

DANA, OVO, GoPay, and QRIS transactions are processed by certified payment partners, not by us. We never see your full card or wallet number — only a masked token for verification.

Policy Updates

If we change this privacy policy, we'll announce it via your account email and post it here. You can also check the 'Last Updated' date at the bottom of this page.

Privacy Questions Answered

No. We do not sell, rent, or share your name, email, or payment details with third parties. Our payment processors (DANA, OVO, GoPay, QRIS handlers) see only what they need to process your transaction. Affiliates and partners never receive your account information.

We keep your full deposit, withdrawal, and gameplay history for five years after you last log in. After that, records move to secure archive storage for regulatory compliance. You can download a copy of your history anytime through Account Settings.

Yes. Contact our support team via live chat (09:00–23:00 Indonesia time) or email [email protected] with your request. We can provide a complete data export, correct any errors in your profile, or delete your account within 30 days.

Use the 'Forgot Password' link on the login page. We'll send a reset email to your registered address. Click the link, set a new password, and you'll regain access in seconds. That email link expires after 24 hours for security.

No. Once your transaction clears, we store only a masked payment token for your records, not your actual wallet details. Payment processing is handled by certified third-party gateways, not by us.

Cookies keep you logged in across sessions and let us recognise unusual login attempts — for example, if your account is accessed from a new device in a different region. This protects your account from unauthorized entry. You can turn off cookies in your browser, but you'll need to log in again each time you visit.

Change your password immediately and contact our live chat team. We can review your login history, confirm any suspicious activity, and help you secure your account. If funds are affected, report it within 24 hours so we can investigate.